Uber’s CEO says ‘I need leadership help.’ What should it look like?; Washington Post, March 1, 2017

Jena McGregor, Washington Post; Uber’s CEO says ‘I need leadership help.’ What should it look like?

""When you are seen as somebody who is damaged, you have to find religion" and make substantial changes, said Bob Sutton, a professor at Stanford University who wrote a widely read book on uncivil workplaces called "The No A--hole Rule." He believes Kalanick needs a coach and "he needs to find some humility."...

For Uber, it could take time. "Frankly, fixing the culture of a company is an extremely complex, long-term endeavor, and you usually want to do it with the goose that laid the golden egg," said Nicholas Donatiello, a management lecturer at Stanford University. "It is not unusual for fast-growing, entrepreneurial companies to find themselves with cultures that have been double-edged swords for them. The culture that may help a company get to the point where Uber is may not be the culture to take Uber forward.""