Web Trolls Winning as Incivility Increases; New York Times, 8/14/14

Farhad Manjoo, New York Times; Web Trolls Winning as Incivility Increases:

"But Dr. Phillips, of Humboldt State, pointed out that many efforts to curb trolling ran into a larger problem: “To what extent do you want to make it harder for people to express themselves on the Internet?” she asked.

“This is not the good-faith exchange of ideas,” she said. “It’s just people being nasty, and if anything, it might encourage marginalized groups to not speak up.” She added, “On the other hand, by silencing that valve, there’s a lot of other stuff that is important culturally that might also be minimized.”

If there’s one thing the history of the Internet has taught us, it’s that trolls will be difficult to contain because they really reflect base human society in all its ugliness. Trolls find a way.

“It’s not a question of whether or not we’re winning the war on trolling, but whether we’re winning the war on misogyny, or racism, and ableism and all this other stuff,” Dr. Phillips said. “Trolling is just a symptom of those bigger problems.”"