SHAYLAH BROWN, Pittsburgh Post-Gazette; Shaler alum 'Miss Ing' reaches folks far beyond library's walls
[Kip Currier: This is a story to share with others and be inspired by the "ripple effect" positive impacts that one person can have.
It's also a reminder of why libraries -- and librarians and library staffpersons who humanize and empower these fundamental institutions -- are so vital to our communities and societies. AI cannot substitute for the meaningful connections that a public service-centered human being like Ingrid Kaltchthaler can make with individuals.]
[Excerpt]
"She considers days at the library both ministry and service, and balances that full-time job as a pastor at several churches with services throughout the week."
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