Fostering Civility in a Time of Disrespect; New York Times, 12/23/16

Jonathan A. Knee, New York Times; Fostering Civility in a Time of Disrespect:

"Just in time for the season of giving, Christine Porath, a Georgetown University management professor, brings us “Mastering Civility: A Manifesto for the Workplace” (Grand Central), a slender, but compelling, guide to treating others respectfully and protecting oneself from those who don’t.

As the subtitle suggests, most of the book’s examples relate to behaviors observed and strategies pursued in the corporate jungle. The focus is on the serious business risk posed by failing to foster a culture of civility. While the nation waits breathlessly for the dawn of the Trump era, however, it is impossible to read this practical volume without wondering about its implications for the functioning of our federal institutions and the comity among nations."